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Privacy Statement - Last update 08-19-2009
Matrix Developers Inc is committed to protecting the privacy
of our customers. We believe it is important that everyone
who accesses a Matrix Developers Inc website understands what
kind of information is or may be collected through the website,
how that information is or may be collected and used, and
the measures that Matrix Developers Inc takes to protect the
integrity of any personally identifiable information that
you may provide to us.
This Privacy Statement applies to data collected by Matrix
Developers Inc through its websites (and the services available
via these websites) that link through to this Privacy Statement.
It does not apply to Matrix Developers Inc websites, services
and/or products that do not display or link to this statement,
or that have their own privacy statements. What Kind of Data
and Information Does Matrix Developers Inc Collect?
Certain information that identifies the type of web browser
and language, access times, the domain name and specific pages
visited will be automatically captured whenever a visitor
accesses a Matrix Developers Inc website. Matrix Developers
Inc does not collect any other data or personally identifiable
information unless the user provides it to us.
Matrix Developers Inc's websites are primarily for business-to-business
purposes and transactions. A user is required to register
in order to utilize the full functionality of the website.
Registration requires that you provide Matrix Developers Inc
with certain information that is potentially of a personal
nature. For example, Matrix Developers Inc will ask you for
your e-mail address, name, company name, address and telephone
number. You will also be asked to create a password that,
along with your e-mail address, will enable you logon and
use the Matrix Developers Inc website in the future.
If you place an order, make a purchase, or sign up for a paid
membership or subscription service, Matrix Developers Inc
will also ask for additional information, such as a credit
card number and billing address, and/or bank account information.
This information is used to create a customer billing account.
Matrix Developers Inc may also assign you a unique identification
number that is matched against the information you provide
to Matrix Developers Inc. Your personally identifiable information
will also be matched against any material you upload to Matrix
Developers Inc for print fulfillment.
Once you have registered with Matrix Developers Inc, each
time you visit our website we may collect information about
your visit. This may include the pages you view, the links
you click on, and other actions you take as you view and/or
use Matrix Developers Inc's sites and services. Should you
place an order, request a quote, or utilize one of our interactive
graphic design tools, all details of any such transaction
will be captured.
If you place an order and upload a data file to Matrix Developers
Inc for print fulfillment, there may be personally identifiable
information contained in this data file (e.g. a name, address,
telephone number and e-mail address on a business card file).
This information may be yours or that of someone else. If
it belongs to someone else, we will assume that this person
has authorized you to forward this data to Matrix Developers
Inc. If you are not authorized to send such data to Matrix
Developers Inc, you should not upload the file. What Use Does
Matrix Developers Inc Make Of The Information It Collects?
Matrix Developers Inc uses the information it collects through
its websites to operate and improve these websites, deliver
the services or carry out the transactions you have requested,
administer you account and generally operate our business.
We may use the information we collect in conjunction with
analytic tools to help us determine the level of services
and products we offer, improve the ease of use of our sites
or services (such as by remembering information you have already
entered), enhance our customer service, and to display content
that can be tailored to specific customer interests, preferences
and/or market segments.
Matrix Developers Inc does not support third-party advertising
on its websites, however, Matrix Developers Inc may promote
Matrix Developers Inc products, services, special promotions,
new features, etc., on the websites and we may use some of
the information we collect in order to personalize the promotions
that may appear when you access our sites. These ads that
you may receive may be selected based on your chosen membership
level, product categories previously ordered, pages you have
viewed and links you have clicked when using Matrix Developers
Inc websites.
The personal information collected on Matrix Developers Inc's
websites may also be used to directly communicate with you.
Your e-mail, mailing and/or billing address may be used for
welcome letters, order confirmation, upload confirmation,
job status updates, billing information and reminders, and
technical service issues. Matrix Developers Inc may also occasionally
send you product or customer service surveys, or promotional
correspondence to inform you of other products or services
available from Matrix Developers Inc.
Information contained in data files uploaded to Matrix Developers
Inc for print fulfillment is received and stored by Matrix
Developers Inc, but we do not use this information for any
purpose other than fulfilling the requested print job. Matrix
Developers Inc Does Not Share Your Personal Information.
Except for the limited Matrix Developers Inc-related purposes
described in this Statement, your personally identifiable
information is not disclosed outside of Matrix Developers
Inc. We do not sell, rent or lease your name, billing or mailing
address, e-mail address, phone number or other personally
identifiable information to others.
Some personally identifiable information that you provide
to Matrix Developers Inc must necessarily be disclosed outside
of Matrix Developers Inc in order for us to provide our services
to you. For example, to ship an order we must disclose the
shipping information required by the carrier. Matrix Developers
Inc may also retain third parties to provided limited services
on our behalf, such as hosting websites, programming development,
transaction processing, or performing statistical analysis
of our service offerings. Under certain circumstances, these
third party companies may need or be given access to personally
identifiable information in order to deliver their services
to Matrix Developers Inc. They are required to maintain the
confidentiality of the information and are prohibited from
using it for any other purpose.
We may access and/or disclose your personal information if
we believe such action is necessary to: (a) comply with the
law or any legal process served on Matrix Developers Inc;
(b) respond to authorized requests of governmental or law
enforcement agencies; (c) protect and defend the rights or
property of Matrix Developers Inc (including the enforcement
of our agreements); and/or (d) act in urgent circumstances
to protect the personal safety of users of Matrix Developers
Inc services or members of the public.
Circumstances may arise when, for business purposes, Matrix
Developers Inc may decide to sell, merge, acquire or otherwise
reorganize its business. Any such transaction may involve
the disclosure and/or receipt of personally identifiable information
to or from a prospective buyer, seller, merger partner, etc.
For these types of transactions, Matrix Developers Inc will
seek appropriate protection for any personally identifiable
information subject to disclosure. The Security of Your Personal
Information.
Matrix Developers Inc uses a variety of security technologies
and procedures to help protect your personal information from
unauthorized access, use, or disclosure. For example, we store
the personal information you provide on computer systems with
limited access, which are located in controlled facilities.
Sensitive information, such as a credit card number, is protected
through the use of encryption technology such as the Secure
Socket Layer (SSL) protocol, and is maintained in an encrypted
database. Please note that we do not regard any of the information
provided to us in data files uploaded to us for print fulfillment
as sensitive information requiring encryption.
When you register with Matrix Developers Inc the password
you choose is only as effective as you make it. It is your
responsibility to choose an appropriate password and to keep
it confidential. You should not share this information with
anyone, and you should always log out of a Matrix Developers
Inc website or service before leaving your computer to protect
against others being able to access your information. If you
believe your password has been compromised in any way you
should immediately change it by logging on and following the
instructions or by calling Matrix Developers Inc's Customer
Service for assistance. Hackersafe Certification.
Matrix Developers Inc websites are protected and certified
as being safe from hackers by MaAfee's Hacker Safe service.
Accessing Your Personal Information.
You may have the ability to view online the personal information
that you provide to Matrix Developers Inc. To prevent your
personal information from being viewed by others, you will
be required to sign in with your e-mail address and password
to gain access to your account information.
If your account information is incorrect or needs to be changed
or updated, you may do so online or by calling Matrix Developers
Inc's Customer Service for assistance.
If you have any trouble accessing your account you may call
Matrix Developers Inc's Customer Service for assistance. You
may be asked to provide proof of your identity before our
Customer Service representatives will provide any information
related to your account. Children's Privacy.
Matrix Developers Inc's websites are primarily for business-to-business
purposes and transactions and we do not intend to or knowingly
collect information on, or target our services or websites
to children under the age of 13. We encourage parents and
guardians to be active in monitoring their children's online
activities. Use of Cookies.
Matrix Developers Inc's websites use "cookies" to enable you
to sign in to our services, help personalize your online experience
and to record your online transactions. A cookie is a small
text file that will be created at Matrix Developers Inc's
request by the browser you are using and then stored on your
computer's hard drive. By using cookies, Matrix Developers
Inc is able to store your preferences and other information
on your computer. This saves you time by eliminating the need
to enter the same information each time you visit our website
or browse pages within a website, and allows Matrix Developers
Inc to personalize the website content on your later visits
to these sites.
Automatic acceptance of cookies is typical for most browsers.
You usually have the ability to selectively accept or decline
cookies by modifying your browser settings. If you choose
to decline cookies from Matrix Developers Inc, however, you
may not be able to sign in or use the other interactive features
of our sites and services that are dependent upon cookies.
For example, you will not be able to place orders online,
as our shopping cart functionality requires the use of cookies.
Changes
to This Privacy Statement.
From time to time, Matrix Developers Inc may update and revise
this Privacy Statement to reflect changes in our policies,
services and/or in response to our customers' feedback. When
we do make changes to this Privacy Statement, we will revise
the "last updated" date at the top of this Statement. Because
we reserve the right to modify this Privacy Statement at any
time, please make sure that you review it frequently.
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